Social Sciences
Fatemeh Radpour; Behzad Farrokh Seresht; Davoud Kiakojori; Hossein Ali Taghipour
Abstract
Purpose: The managers' communication skills are one of the most important factors of continued success in any organization, and for this purpose it is important and necessary to know the managers' personality characteristics to improve their communication skills. Therefore, the aim of this study was ...
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Purpose: The managers' communication skills are one of the most important factors of continued success in any organization, and for this purpose it is important and necessary to know the managers' personality characteristics to improve their communication skills. Therefore, the aim of this study was to designing a model of effective personality dimensions on the level of managers' communication skills.Methodology: This study in terms of purpose was applied and in terms of implementation method was descriptive from type of survey. The research population was managers and assistants of Iran's National Oil Products Distribution Company, which the sample size was determine based on the Krejcie and Morgan table 191 people, but 210 questionnaires were distributed among managers and assistants. The research tools were included the researcher-made questionnaire of managers' personality dimensions (35 questions) and the questionnaire of managers' communication skills (18 questions). Data were analyzed with exploratory factor analysis and structural equation modeling methods in SPSS and Amos software.Findings: The findings showed that 10 questionnaires were excluded from the analysis due to incompleteness and the analysis was done for 200 people. The findings of the exploratory factor analysis showed that 9 questions were removed from the questionnaire of managers' personality dimensions due to low factor loading, and the final form had 26 questions in 6 components of honesty, extroversion, conscientiousness, flexibility, adaptability and responsibility and these six components could explain 80.37% of the total variance. Also, the factor loading of all six components was higher than 0.70, the average variance extracted of all was higher than 0.50, and the reliability of Cronbach's alpha and combination of all was higher than 0.70. In addition, the model of effective personality dimensions on the level of managers' communication skills had a good fit, and in the mentioned model, all six components of honesty, extroversion, conscientiousness, flexibility, adaptability and responsibility had a direct and significant effect on the managers' communication skills (P<0.001).Conclusion: The results of this study indicated the impact of all six components of honesty, extroversion, conscientiousness, flexibility, adaptability and responsibility on the managers' communication skills. Therefore, in order to improve the managers' communication skills it is possible to provide the basis for increasing and promoting the managers' personality dimensions through the improvement of working conditions and training workshops.
Yadolah Fazli; Omid Mehni; Ayoub Feyzi; Bijan Abdollahi
Abstract
Purpose: The main purpose of this study was to investigate the relationship between managers' communication skills and the effectiveness of classroom management.Methodology: The method of the present study was descriptive-correlation. The statistical population included 28 principals and 976 teachers ...
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Purpose: The main purpose of this study was to investigate the relationship between managers' communication skills and the effectiveness of classroom management.Methodology: The method of the present study was descriptive-correlation. The statistical population included 28 principals and 976 teachers of secondary schools in Amol city. Stratified random sampling method was used to select the statistical sample. Based on this, 24 managers and 278 secretaries were selected as the statistical sample of the study. Data collection tools were Barton Communication Skills Questionnaire (1990) and Imarohikman Classroom Management Effectiveness Questionnaire (1991). The communication skills questionnaire had 18 items with three components "verbal skills, listening skills and feedback skills". The Classroom Management Effectiveness Questionnaire also consisted of 35 questions that measured the three components of "establishing discipline in the classroom, the effectiveness of parental education, and the effectiveness of the teacher's personal training." The validity of the questionnaires was confirmed using face and content validity methods. The reliability of the questionnaires was also reported using the appropriate Cronbach's alpha method. In order to analyze the data, Pearson correlation coefficient test and path analysis test were used.Findings: The results showed that there is not a significant relationship between the communication skills of managers and their components with the component of classroom discipline, but the total score of total communication skills of managers and its components with the other overall score of the classroom management and the components of the effectiveness of parent education And there is a positive and meaningful relationship between the effectiveness of teacher training. The results of path analysis indicate that the effect of verbal skills on classroom discipline is irrelevant and has a significant effect on the effectiveness of parental education and the effectiveness of teacher education. Hearing skills can also explain the effectiveness of parental training and the effectiveness of teacher training in a meaningful way and the classroom discipline is unreasonably explained. Finally, feedback skills can effectively explain the effectiveness of parental education and the effectiveness of teacher training in a meaningful way and the classroom discipline is unreasonably explained.Conclusion: Based on the research findings, it can be concluded that strengthening the communication skills of principals can be effective in enriching verbal and non-verbal communication with students' parents and also helping teachers in the quality of classroom management.
Maryam Khoroshi
Abstract
Objective: The purpose of the present study was to determine the effect of communication skills based on Cognitive Behavioral Approach on self-control styles of first grade adolescent girls.Method: The statistical population was all female high school students in the academic year of 94-95. The sample ...
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Objective: The purpose of the present study was to determine the effect of communication skills based on Cognitive Behavioral Approach on self-control styles of first grade adolescent girls.Method: The statistical population was all female high school students in the academic year of 94-95. The sample consisted of 30 students who were selected through available sampling and were randomly assigned to experimental and control groups. The tool used in this study was Tanji self-control questionnaire. The research design was quasi-experimental with pre-test, post-test and control group, first for both pre-test groups, then experimental intervention (communication skills) for the experimental group during 10 sessions (90 minutes each session). After completion of treatment plan, post-test was performed. Data were analyzed using multivariate analysis of covariance.Results: The results showed that communication skills increased self-control (P <0.05) post-test compared to the control group.Conclusion: Communication skills training based on Cognitive Behavioral Approach has effect on self-control styles of adolescent girls.
