Document Type : Research Article (Quantitative)
Authors
Abstract
Purpose: The purpose of this study was to present a model of knowledge concealment with emphasis on exclusion in the Social Security Organization of the northern provinces of the country.
Methodology: The research method was mixed (quantitative-qualitative) and the collection tool in this research was a questionnaire taken from experts (university professors and social security experts). The total statistical population included managers and employees of social security about 1289 people, which according to the Krejcie-Morgan formula 296 people were selected as the sample size.
Findings: After identifying the components of knowledge concealment and exclusion in the Social Security Organization and conducting research , the internal relationships between the variables indicated that workplace exclusion was an independent (influential) variable and knowledge concealment was a dependent (influential) variable; In this model, weak teamwork, high job stress and job motivation were the most effective causal indicators, respectively, and lack of participation, organizational, knowledge complexity and unique knowledge in the Social Security Organization of the northern provinces were the most important indicators, respectively. Finally, for the validity and fit of the model, the subscription and redundancy index was used, and the positive values of the indicators indicated the appropriate quality and validity of the model.
Conclusion: The results showed that the identified variables of workplace exclusion have an effect on knowledge concealment. In recent years, the transfer and generalization of organizational knowledge among employees, which leads to the functional synergy of organizations, has become particularly important.
Keywords
)